ABOUT THE FOUNDER
Built on 27 Years of Learning Strategy
Client Informatics is the work of James Collier — a learning strategist, author, and builder who spent nearly three decades at IBM designing capability programs at scale. Now building the tools and training the AI era demands.
From Enterprise L&D to Independent Builder
James Collier spent 27 years at IBM working across learning and development, certification programs, and technical enablement. His career spanned roles as a Learning Consultant, Program Manager, Certification Lead, and L&D Strategist — designing structured learning programs and competency frameworks that served thousands of professionals across the enterprise.
That experience shaped a clear point of view: the organizations that build real capability are not the ones that buy the most training. They are the ones that match the right training to the right people at the right time, with a plan that actually holds together.
Client Informatics is the result of that conviction. It exists to help organizations and individuals close the gap between access and genuine capability — through custom training plans, practical AI courses, and purpose-built tools.
James Collier
Founder, Client Informatics
27+
Years in L&D
IBM
1998–2025
Author
The Deep Work Reset
PHILOSOPHY
What Drives This Work
The AI era is not about who has access to the most tools. It is about who builds the clearest understanding of what these tools can and cannot do — and puts that understanding to work in a disciplined, repeatable way.
Most of the training landscape right now is built around hype cycles. New model launches, feature announcements, and capability claims drive a content industry that is more interested in attention than actual learning outcomes.
Client Informatics takes a different approach. Every training plan, every course, and every tool is designed around one question: does this help someone actually get better at their work? If the answer is not clearly yes, it does not ship.
THE WORK
What We Build
Let's Talk About What You're Building
Whether you are planning a training initiative, exploring AI tools, or building something new — the best next step is a conversation.